Legal notice

LEGAL NOTICE

Last updated: 14 September 2026

This Legal Notice provides information about the operator of PrannyJankins.store and the legal terms relating to the use of this website.

Please read this Legal Notice together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy and Cookie Policy, where applicable.

1. WEBSITE OPERATOR

This website is operated under the trading name:

Pranny Jankins

Website:
PrannyJankins.store

Customer Support Email:
support@PrannyJankins.store

2. CONTACT INFORMATION

For general enquiries, customer support, orders, deliveries, returns, refunds or complaints, please contact:

Email:
support@PrannyJankins.store

Website:
PrannyJankins.store

For enquiries relating to an existing order, please include your order number where possible.

3. BUSINESS IDENTIFICATION

Pranny Jankins is the trading name used for the online store available at:

PrannyJankins.store

Where Pranny Jankins is operated by a registered company, the full legal company name, registered office, company registration number and place of registration must be stated in the relevant sections of this Legal Notice.

The trading name “Pranny Jankins” does not replace the legal identity of the business operating the website.

4. PURPOSE OF THE WEBSITE

PrannyJankins.store is an online retail website offering men's fashion and related products.

The website may provide:

  • product information;

  • product images;

  • pricing;

  • promotional offers;

  • sizing information;

  • delivery information;

  • customer account functionality;

  • order processing;

  • customer support information; and

  • other services associated with online retail.

Use of this website and purchases made through it are subject to our applicable policies and Terms of Service.

5. CONSUMER INFORMATION

Customers purchasing products online from Pranny Jankins may have statutory rights under United Kingdom consumer law.

Nothing in this Legal Notice, our Terms of Service or any other store policy is intended to exclude, restrict or replace rights that cannot lawfully be excluded or restricted.

Relevant legislation may include, where applicable:

  • the Consumer Rights Act 2015;

  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • the Digital Markets, Competition and Consumers Act 2024; and

  • other applicable United Kingdom consumer protection legislation.

Where a contractual term conflicts with a mandatory statutory consumer right, the statutory right will prevail.

6. INFORMATION PROVIDED BEFORE PURCHASE

Before customers place an order, we aim to provide the information required by applicable UK consumer law.

This may include:

  • the identity of the trader;

  • business contact information;

  • the geographical business address;

  • the main characteristics of the products;

  • product prices;

  • applicable taxes;

  • delivery costs;

  • available payment methods;

  • delivery arrangements;

  • estimated delivery periods;

  • cancellation rights;

  • return information; and

  • other information required by law.

Customers should review all relevant information before submitting an order.

7. PRICES

Prices displayed on PrannyJankins.store will be presented in accordance with applicable UK pricing and consumer protection requirements.

Unless otherwise stated, prices for the UK store are displayed in pounds sterling (GBP / £).

Where VAT or other taxes must legally be included in the displayed price, they will be included as required.

Applicable mandatory charges that can reasonably be calculated in advance will be disclosed before the customer becomes bound by the order.

8. DELIVERY

Available delivery options, costs and estimated delivery periods are explained during checkout and in our Shipping Policy.

Our current delivery options include:

Express Delivery
Estimated delivery: 5–8 business days
Cost: Paid — displayed at checkout

Standard Delivery
Estimated delivery: 5–12 business days
Cost: FREE

Please review our Shipping Policy for full terms.

9. RETURNS AND CANCELLATIONS

Customers purchasing eligible goods online may have statutory cancellation and return rights.

Our Return & Refund Policy contains information about:

  • cancellation of eligible distance contracts;

  • the statutory cancellation period;

  • returning products;

  • refund procedures;

  • return costs;

  • faulty goods;

  • damaged goods;

  • misdescribed products; and

  • applicable exceptions.

Nothing in our policies limits statutory rights that cannot legally be restricted.

10. INTELLECTUAL PROPERTY

Unless otherwise stated, the content appearing on PrannyJankins.store is owned by, licensed to or lawfully used by Pranny Jankins or the relevant rights holder.

Protected content may include:

  • the Pranny Jankins name;

  • logos;

  • trade marks;

  • graphics;

  • website design;

  • photographs;

  • product images;

  • illustrations;

  • text;

  • videos;

  • advertising materials;

  • layouts;

  • designs; and

  • other original content.

All applicable intellectual property rights are reserved.

11. PERMITTED USE

You may access and use this website for lawful personal and non-commercial purposes, including browsing products and placing legitimate orders.

You must not reproduce, copy, distribute, modify, republish, sell, license or commercially exploit protected content without permission from the relevant rights holder, except where such use is permitted by law.

12. TRADE MARKS

“Pranny Jankins”, its associated logos, branding, graphics and other identifying elements may be protected by applicable trade mark, copyright or other intellectual property laws.

The appearance of a name, logo or other mark on this website does not grant any licence or permission to use that mark.

Third-party trade marks remain the property of their respective owners.

13. PRODUCT IMAGES

Product photographs and other visual materials are provided to help customers understand the products offered.

We aim to ensure that images accurately represent our products.

However, minor differences in colour may occur because of:

  • screen settings;

  • device displays;

  • lighting;

  • photography; or

  • manufacturing variations.

Nothing in this section allows us to supply goods that materially fail to match their description or otherwise fail to meet applicable statutory requirements.

14. ACCURACY OF WEBSITE INFORMATION

We take reasonable steps to keep website information accurate and up to date.

However, occasional errors may occur, including:

  • typographical errors;

  • technical errors;

  • incorrect stock information; or

  • genuine pricing errors.

Where an error affects an order, we will handle the matter in accordance with applicable law and our Terms of Service.

We will not rely on this clause to avoid responsibility for misleading information or legal obligations.

15. WEBSITE AVAILABILITY

We aim to maintain reliable access to PrannyJankins.store.

However, uninterrupted or error-free availability cannot always be guaranteed.

Access may occasionally be affected by:

  • maintenance;

  • updates;

  • technical faults;

  • security issues;

  • hosting failures;

  • communications failures; or

  • events outside our reasonable control.

We may temporarily suspend or restrict access where reasonably necessary.

16. EXTERNAL LINKS

Our website may contain links to third-party websites or services.

These links may be provided for convenience or functionality.

Unless expressly stated otherwise, we do not control independent third-party websites and are not responsible for their separate content, terms, security practices or privacy policies.

Customers should review the terms and privacy information of third-party websites before using them.

Nothing in this clause excludes responsibility where the law makes us responsible for a third party involved in fulfilling our obligations to you.

17. THIRD-PARTY SERVICES

We may use third-party providers in connection with the operation of the store, including:

  • payment processors;

  • hosting providers;

  • ecommerce platforms;

  • delivery carriers;

  • analytics services;

  • fraud prevention providers; and

  • customer support services.

Use of such providers does not remove any responsibility that applicable law places upon us.

18. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so.

In particular, nothing in this Legal Notice excludes or restricts liability for matters that cannot legally be excluded, including where applicable:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • breaches of mandatory statutory consumer rights; or

  • any other liability that cannot lawfully be excluded or limited.

Any limitations contained in our legal documents must be interpreted subject to applicable consumer law.

19. NO EXCLUSION OF STATUTORY RIGHTS

Any disclaimer appearing on this website applies only to the extent permitted by law.

Nothing on PrannyJankins.store is intended to prevent a consumer from exercising rights relating to goods that are:

  • faulty;

  • not of satisfactory quality;

  • not fit for an applicable purpose;

  • not as described; or

  • otherwise non-compliant with the contract.

20. CUSTOMER REVIEWS

Where customer reviews are displayed, we aim to comply with applicable requirements concerning fair and transparent commercial practices.

We do not permit knowingly fabricated reviews or misleading presentation of reviews as genuine customer experiences.

Where an incentive has been provided for a review, any disclosure required by applicable law should be made clearly.

We reserve the right to moderate content for legitimate reasons, including unlawful, abusive, fraudulent or irrelevant content.

21. PROMOTIONS AND ADVERTISING

Advertising and promotional information published by Pranny Jankins should be clear and not materially misleading.

Promotions may be subject to separate terms, including:

  • eligibility requirements;

  • validity periods;

  • product exclusions;

  • minimum purchase requirements; or

  • usage limitations.

Any material terms affecting a customer's decision to purchase should be communicated clearly.

Promotional conditions cannot remove statutory consumer rights.

22. DATA PROTECTION

Personal information collected through PrannyJankins.store will be processed in accordance with our Privacy Policy and applicable United Kingdom data protection legislation.

Depending on the circumstances, this may include:

  • the UK General Data Protection Regulation;

  • the Data Protection Act 2018; and

  • other applicable privacy and electronic communications requirements.

Please review our Privacy Policy for further information about how personal data is collected and used.

23. COOKIES

PrannyJankins.store may use cookies and similar technologies for purposes such as:

  • essential website functionality;

  • shopping basket functionality;

  • security;

  • preferences;

  • analytics; and

  • advertising, where applicable.

Where consent is legally required before placing or accessing non-essential cookies, appropriate consent mechanisms should be provided.

Further information should be available in our Cookie Policy.

24. ELECTRONIC COMMUNICATIONS

Customers may receive electronic communications relating to transactions, including:

  • order confirmations;

  • payment information;

  • dispatch notices;

  • tracking information;

  • customer service correspondence; and

  • refund confirmations.

Marketing communications will only be sent in accordance with applicable electronic marketing and data protection requirements.

25. SECURITY

We take reasonable measures to protect our website and customer information.

However, no internet-based system can be guaranteed to be completely secure.

Customers should take appropriate precautions, including:

  • protecting account passwords;

  • avoiding sharing payment credentials;

  • using secure devices; and

  • contacting us if suspicious activity is identified.

Customers should never send full payment card details or passwords to our customer support email.

26. PROHIBITED USE

You must not use PrannyJankins.store to:

  • commit fraud;

  • violate applicable law;

  • introduce malware;

  • attempt unauthorised access;

  • interfere with website security;

  • impersonate another person;

  • misuse payment information;

  • infringe intellectual property rights; or

  • otherwise intentionally harm the website, its customers or third parties.

We may take reasonable action to protect the website where unlawful or abusive activity is identified.

27. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice where reasonably necessary, including to reflect:

  • changes in legislation;

  • regulatory guidance;

  • business information;

  • website functionality;

  • operational practices; or

  • legal requirements.

The latest version will be published on PrannyJankins.store.

Updates to this Legal Notice will not retrospectively remove contractual or statutory rights relating to existing orders.

28. GOVERNING LAW

Where you purchase as a consumer in the United Kingdom, your contract and use of this website will be governed by applicable UK law, subject to mandatory protections available to you.

Nothing in this Legal Notice prevents a UK consumer from exercising rights to bring proceedings in a court that has jurisdiction under applicable law.

Customers in England and Wales, Scotland and Northern Ireland may have different applicable procedural rules and consumer protections.

29. COMPLAINTS

If you wish to make a complaint concerning Pranny Jankins, please contact:

support@PrannyJankins.store

Where applicable, please include:

  • your full name;

  • order number;

  • details of the issue; and

  • relevant supporting information.

We aim to consider complaints fairly and within a reasonable period.

30. LEGAL BUSINESS DETAILS

The following information must be completed with the genuine details of the business operating PrannyJankins.store before publication where applicable:

Trading Name:
Pranny Jankins

Website:
PrannyJankins.store

Email:
support@PrannyJankins.store

31. CONTACT

For legal, customer service or general enquiries:

Pranny Jankins

Website:
PrannyJankins.store

Email:
support@PrannyJankins.store

32. FINAL STATEMENT

This Legal Notice is intended to provide transparency concerning the operation of PrannyJankins.store.

Nothing contained in this notice, or elsewhere on our website, shall be interpreted as excluding, restricting or replacing any mandatory right or remedy available to consumers under applicable United Kingdom law.